Online proctoring software, GDPR-compliant

Proctoring means supervising, at a distance, a person taking an exam online. Evalmee does it in two ways: computer monitoring, browser and screen, and video proctoring, webcams and microphone.

It is also called remote proctoringRemote proctoringThe set of arrangements that make it possible to supervise a candidate sitting outside an exam center: video and audio capture, screen sharing, detection of atypical behavior. The level chosen must stay proportionate to the stakes of the exam and to the data it leads you to collect.See the full definition. Video proctoring is done live (live proctoringLive proctoringSupervision by a human proctor who follows candidates in real time during the session and can intervene, ask for a sweep of the room or stop the exam. It is the most expensive mode, and the only one that allows an incident to be dealt with as it happens.See the full definition) or after the exam (record-and-review proctoringRecord-and-review proctoringRecording of the session, reviewed afterwards by an examiner, usually guided by the moments that automated analysis has flagged. It costs less than live supervision and leaves a verifiable trace, but it allows no intervention at all while the exam is being sat.See the full definition), and the optional AI analysis makes it automated proctoringAutomated proctoringSupervision carried out by algorithms that analyze the video feed, the sound and the activity on the device in order to flag atypical events: face absent, second person present, window switched. The flags produced are leads to be investigated, never proof of cheating in themselves. The automation lies in the analysis, never in the decision: drawing a consequence from a flag without a person having examined it would be a fully automated decision, governed by article 22 of the GDPR.See the full definition.

The exam takes place in a standard browser, with no lockdown browser to impose: Evalmee detects specific events and reports them back to you.

The integrity report brings together the events detected during one participant's exam and their fraud risk score. It is reserved for the examiner: the participant never sees it, even with their graded submission.

The fraudExam misconductAny conduct aimed at obtaining a grade that does not reflect the candidate's own work: unauthorized documents, communication with a third party, impersonation, undeclared use of a generative tool. How it is classified and what follows from it are set by the institution's regulations.See the full definition risk score is deterministic: fixed rules applied to the logged events (screen exits, copy and paste, second screen), with no AI and no behavioral analysis. It is not a verdict: it closes no exam, reports no one on your behalf and constitutes no proof.

When the score is high, the examiner reads a timestamped audit trailAudit trailA timestamped log of every event in a session: sign-in, display of each question, successive answers, network incidents, proctor actions. It is what makes it possible to reconstruct a contested exam and to answer a complaint with something other than memory.See the full definition in the report and decides personally, as article 22 of the GDPR requires. Based in France, Evalmee also applies by default délibération no. 2023-058 of the CNIL, France's data protection authority, which spells this out in § 38. The examiner is the data controller; Evalmee is the processor.

Two channels run in parallel: the chat with you, and the technical support chat with the Evalmee team. A participant blocked by a technical problem does not have to call on you.

The tracking table shows, for each participant, their status, the questions they have answered and their screen exits: count, cumulative duration, longest exit.

Four counters give the overall picture, and the list can be filtered by group and by status.

On the Organization plan, the participant photographs their identity document and their face with their webcam before reaching the exam. The examiner compares the two in a dedicated tab and decides personally: no AI validates a document in their place.

The review is done from the keyboard, one document after another. Identity card, passport or student card are accepted: it is up to you to decide what counts as proof.

Identity verificationCandidate authenticationVerification that the person sitting the exam is the person enrolled: named credentials, sign-in through the institution's directory, checking an identity document, sometimes a biometric comparison. The level of verification is set by the stakes of the exam and by the data it makes it legitimate to process.See the full definition requires video proctoring to be enabled, and both options must be checked before the session opens.

On the Pro, Max and Organization plans, browser monitoring takes a screenshot at each event. On the Organization plan, video proctoring also records the webcams, the microphone and screen sharing throughout the exam, and the proctor can follow them live.

Four events trigger a screenshot: leaving the window, using another application, leaving full screen, a suspicious browser extension. Video proctoring, which is more intrusive, is for exams where the stakes justify it.

Recording the screen, as screenshots or as video, restricts the exam to computers; the restriction can be lifted participant by participant.

No. The exam takes place in a standard browser; an optional desktop app for Mac and Windows makes the candidate's experience simpler, and the exam can still be taken without it.

The paper is never downloadable in advance: it loads when the exam opens, and the questions do not circulate before the opening time.

No lockdown browser is required. Safe Exam Browser can still be used on the Organization plan, on request, with a configuration file supplied by our team: see the Safe Exam Browser page.

No platform meets the requirements on its own: it logs the events, the proctor decides, the certification body documents. ISO/IEC 17024:2026 requires real-time proctoring unless an alternative method is shown to be effective (clause 7.4.4).

Real-time proctoring means live video proctoring, on the Organization plan. The details are on the certification bodies page and in the ISO/IEC 17024 exam requirements.

The Mini, Pro and Max plans have no video proctoring. The Organization plan has it, and its alerts never decide. No plan analyzes emotions or keystroke dynamics.

You can add time for a participant, close their exam, reopen it, or reset their attempt and their grade. The interface shows the new end time before you confirm.

Access arrangements are prepared beforehand: the extra time calculator gives each candidate's extended duration, and the exam clock projects the finish time of every group in the room.

Screenshots and video proctoring recordings (Organization plan) are deleted by default after three months, the time needed to handle appeals, unless another period is set by contract on the Organization plan. AI analysis alerts follow the retention period of submissions, set by the examining institution, and are deleted along with them.